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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Hardware Asset Workspace roles

Details of the out-of-the-box roles that can access Hardware Asset Workspace.

RoleAccess details
inventory\_adminAccess to create, edit, manage, and delete stockrooms.
procurement\_userAccess to procurement tasks such as creating purchase orders and viewing transfer orders.
inventory\_userAccess to stock information.
model\_mangerAccess to create, modify, and delete records of the base Model \[cmdb\_model\] table.
contract\_managerAccess to create, edit, and delete contracts through the Contract Management application.
itilAccess to open, update, and close the following items:- Incidents - Problems - Changes - Configuration management items
sam\_adminAccess to work on any functionality that the Software Asset Management application offers.
assetAccess to create, edit, manage, and delete the hardware and consumable asset records.
catalog\_managerAccess to view and assign catalog editors to their categories. Also create, modify, and publish items within those categories.
ham\_adminThis role is available only when theHardware Asset Management \(HAM\) is installed and provides access to all HAM features.
sam\_userThis role is available only when theSoftware Asset Management is installed
catalog\_adminAccess to create, edit, and manage the Service Catalog.
samAccess to Software Asset Management features included with Asset Management. Different roles such as sam\_admin, sam\_user, and sam\_developer are required to use the Software Asset Management application.

Parent Topic:Hardware Asset Management reference