Analyze hardware assets using the Generate hardware asset insights generative AI skill
View consolidated asset data and identify key action items with the comprehensive AI-generated analysis summary.
Before you begin
Summaries are available only for assets within the Hardware and Asset classes and that are licensed and associated with an opted-in resource category.
Important: This feature doesn't support pallets, consumables, bundles, and assets that are opted out of HAM workflows.
Role required: asset
About this task
Important: This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see Now Assist skills, agents, and agentic workflows on by default.
Note: The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection.
Starting with the Australia Patch 4 release, Google Gemini is the default model provider for the Generate hardware asset insights generative AI skill.
The Generate hardware asset insights generative AI skill generates comprehensive asset analysis summaries by aggregating data from related records. These summaries provide insights into the asset lifecycle, chain of custody, audit status, and financial metrics to support key asset management activities. The level of detail in the summary depends on the amount of data available for that specific asset. The summary dynamically updates based on asset state and includes context from any active incidents, change requests, or tasks. To maintain data integrity and streamline workflows, the skill highlights missing information and lists specific action items.
Note: You can view incident and change request details in the summary only if the asset role is provisioned with read access to the Incident [incident] and Change Request [change_request] tables.
Procedure
Navigate to Workspaces > Hardware Asset Workspace.
Select the Hardware assets tab.
Select the asset record that you want to analyze.
Select Summarize.
An asset analysis summary card with a consolidated overview of critical asset data and potential actions is displayed.
Asset analysis summary with comprehensive asset information and list of action items
Parent Topic:Using Hardware Asset Management
Related topics
Work with hardware normalization
Manage asset bundles from your inventory
Manage your inventory through pallet assets
Donate assets to charity organizations
Use Advanced Shipment Notification
Create an inventory stock order request
Fulfilling hardware asset requests
Audit hardware asset inventory
Request a Hardware Asset Refresh
Manage your expiring contracts for leased hardware assets
View RFID information of assets
Manage the lifecycle of hardware models with calculated lifecycle templates
Create an internal lifecycle in the Hardware Asset Workspace
Receive asset warranty details from Lenovo
Track shipments using the integration framework
Track asset location using indoor maps
Assess performance of Hardware Asset Management
Manage refresh of assets using Zero Touch Refresh
Configure the Total Cost of Ownership of assets
Manage Hardware Asset Management subscriptions
Manage repair of defective assets in your stockroom in the Hardware Asset Workspace
Manage picking hardware assets within your stockroom for Hardware Asset Management workflows
Manage hardware asset tasks using the Mobile Agent application
Manage asset put away using the Hardware Asset Workspace
Audit your hardware assets by using Asset Attestation