Fulfilling hardware asset requests

You can fulfill hardware asset requests submitted through the Service Catalog application manually or by using the Help manage hardware asset requests agentic workflow.

• Now Assist for Hardware Asset Management (HAM) AI agent collection Help manage hardware asset requests agentic workflow
  Use the Help manage hardware asset requests agentic workflow, driven by AI agents, to handle your employees' hardware asset requests automatically. The AI agents fulfill requests by either consuming the available local stock, or by generating transfer orders or purchase orders.
• Fulfill hardware asset requests manually by using the Standard Hardware Asset Request flow
  Use a hardware asset request flow for requesting, sourcing, and deploying hardware catalog items from the Service Catalog application.

Parent Topic:Using Hardware Asset Management

Related topics

Analyze hardware assets using the Generate hardware asset insights generative AI skill

Work with hardware normalization

Manage asset bundles from your inventory

Manage your inventory through pallet assets

Manage loaner assets

Donate assets to charity organizations

Use Advanced Shipment Notification

Manage RMA requests

Create an inventory stock order request

Create a disposal order

Audit hardware asset inventory

Request a Hardware Asset Refresh

Manage your expiring contracts for leased hardware assets

Reclaim hardware assets

View RFID information of assets

Manage the lifecycle of hardware models with calculated lifecycle templates

Create an internal lifecycle in the Hardware Asset Workspace

Receive asset warranty details from Lenovo

Manage stockrooms

Track shipments using the integration framework

Track asset location using indoor maps

Assess performance of Hardware Asset Management

Manage refresh of assets using Zero Touch Refresh

Configure the Total Cost of Ownership of assets

Manage Hardware Asset Management subscriptions

Manage repair of defective assets in your stockroom in the Hardware Asset Workspace

Manage picking hardware assets within your stockroom for Hardware Asset Management workflows

Manage hardware asset tasks using the Mobile Agent application

Manage asset put away using the Hardware Asset Workspace

Audit your hardware assets by using Asset Attestation

Acknowledge receipt of assets on the Employee Center portal

Update associated Decision tables for HAM flows