Create a carrier integration profile
Create a carrier integration profile for your carrier by specifying the API and connection details that are used to connect your ServiceNow instance to the third-party shipping carrier application.
Before you begin
Role required: admin or asset_integration_admin
Procedure
Navigate to All > Hardware Asset Workspace > Asset operations.
From the Shipment list, select Carrier integration profiles.
Select New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the integration profile. |
| Connection details | Reference to the Connection and Credentials Aliases table that stores the credentials of the customer.Note: Your credentials must be updated in the Connection and Credentials Aliases table so that you’re authenticated to connect to the carrier API. |
| API | Name of the script that has the integration business logic. |
| Job | Name of the scheduled job that invokes the carrier API to fetch the shipment details.This job is automatically created by a job that runs daily, The ITAM: Process integration profiles and stale shipment job. |
| Active | Option that indicates the status of the integration profile.Note: You can only deactivate the integration profile but can’t delete the integration profile. When an integration profile is deactivated, the associated job that invokes the carrier API is deactivated automatically. |
- Select Save.
Result
The carrier integration profile is created and added to the Carrier integration profiles list.
Parent Topic:Track shipments using the integration framework
Related topics
Creating an integration script include for third-party carrier applications
Connect your ServiceNow instance with a shipping carrier application
Remove a shipping carrier from an integration profile
View the carrier integration profile details
Test the integration with the carrier API
Create a shipping carrier record