Configuring DaaS
Plan and configure the Device as a Service (DaaS) features and functionalities.
Configuration overview
Here's an overview of the process for configuring DaaS features and functionalities.
| Step | Action | Resource |
|---|---|---|
Image omitted: bus-download.svg Install Hardware Asset ManagementInstall Hardware Asset Management | Get the Hardware Asset Management application from the ServiceNow Store. | Install Hardware Asset Management |
Image omitted: bus-download.svg Install Hardware Asset Management for DaaSInstall Hardware Asset Management for DaaS | Get the Hardware Asset Management for DaaS application from the ServiceNow Store. | Install Hardware Asset Management for DaaS |
Image omitted: bus-task-list.svg Select assets as DaaS assets.Mark assets as DaaS assets | Mark your assets as DaaS assets on the Hardware Asset Details form. | Asset record fields |
Image omitted: bus-agent-workspace-1.svg Explore DaaS Provider view in Hardware Asset Workspace.Explore DaaS provider view in Hardware Asset Workspace | Explore the intuitive DaaS provider view in Hardware Asset Workspace to manage the DaaS assets. | DaaS provider view |
Image omitted: bus-rocketship.svg Use Hardware Asset Management for DaaSUse Hardware Asset Management for DaaS | Use Hardware Asset Management for DaaS to offer assets and asset management services to the customers of DaaS providers. | - Managing inbound asset orders for DaaS assets - Managing RMA response orders for DaaS assets |