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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage HAM advisor scope in CMDB success advisor

Manage the scope of your advisor for Hardware Asset Management (HAM) by editing model categories in CMDB success advisor to support your targeted HAM outcomes.

Before you begin

Role required: sn_cmdb_admin

About this task

Control which resource and model categories are included in the HAM advisor dashboard in CMDB success advisor. Add or remove entire resource categories, or include or exclude specific model categories within a resource category. Resource categories can be opted in or out based on hardware asset manager preferences.

Procedure

  1. On the HAM advisor dashboard, select Edit model categories.

  2. In the Edit model categories dialog box, add or remove categories to update the model category selection.

    PurposeActionData coverage
    Add an opted-in resource category or an available resource categorySelect the check box for the resource category to include all its model categories.Includes all model categories associated with the selected resource category.
    Expand model category selectionSelect > to expand a resource category, then select check boxes for specific model categories.Includes only the selected model categories associated with a resource category.
    Narrow down model category selectionSelect > to expand a resource category, then clear check boxes for specific model categories.Excludes only the model categories cleared from a resource category.
    Remove an opted-out or available resource categoryClear the check box for the resource category.Excludes all model categories associated with the removed resource category.
    Remove a selected model categorySelect the X icon next to the category in the Selected column.Model category is removed from scope.
  3. Select Done to apply the changes.

Result

The HAM dashboard in CMDB success advisor is updated to reflect the data based on the model category selection.