Asset estate view
Use the Asset estate view in the Hardware Asset Workspace to view the asset functions and notifications such as expiring assets, expiring lease contracts, and take appropriate actions.
Asset estate view in Hardware asset workspace
Note: The Software license tab is hidden when Software Asset Management (com.snc.software_asset_management) or Software Asset Management Professional (com.snc.pa.samp) is active. You can view this Software license tab in Software Asset Workspace.
| Widget or chart | Description |
|---|---|
| Hardware warranty expiration this year | Count of hardware and consumable assets that are expiring this current year. |
| Lease contract expiration this year | Count of lease contract models expiring this current year. |
| Asset requests | Count of hardware, consumable, and bundle requests in the catalog. |
| Refresh requests | Count of assets that are pending refresh. |
| Asset lifecycle by state | Number of assets grouped by the life cycle state such as Retired, In use, In stock. |
| Assets eligible for refresh | Assets nearing the end of life and which are eligible for refresh. |
| Assets by model category | Number of assets grouped by the model category such as Software License, Consumable, Server. |
| End of life method (YTD) | Assets retired until date in this current year. |
| Incomplete assets by model category | Asset models without purchase order number, purchase order line, or receiving line. |
| Spend by model category | Cost of assets grouped by their model category. |
| Asset incident frequency | Assets that have been reported with frequent incidents. |
| Hardware assets disposed (YTD) by model category | Assets disposed until the current date in this year and grouped by their model category. |
To create hardware, software, consumable, bundle, pallet, mobile, and facility assets, select New asset. For more details, see Create assets.
Load reports on Asset estate view
You can load charts or widgets that fetch a huge set of asset records on demand instead of loading them along with the page. This approach enables you to reduce the loading time for the Asset estate view.
The system property sn_itam_workspace.asset_estate_enable_lazy_loading provides you with an option to either selectively load reports you want to view or load reports concurrently with the page. By default, this system property is set to False. When this system property is enabled on your ServiceNow instance, you can view charts or widgets by using the Load report option.
Load reports on Asset estate view