Acknowledge receipt of an asset through the Core UI
As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.
Before you begin
Role required: none
Procedure
Navigate to All > Self-Service > My Requests.
Select the Zero Touch Refresh request.
In the Zero Touch Refresh Tasks tab, select the Receive asset task.
Select Close task.
Result
The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.
Parent Topic:Manage refresh of assets using Zero Touch Refresh
Related topics
Configure replacement models for a refresh model
Request a hardware asset refresh through Zero Touch Refresh
Fulfill a Zero Touch Refresh Fulfillment Request