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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Submit an enterprise asset move order through the Service Catalog

Use the ServiceNow® Service Catalog to submit a move order so that you can move in-use or consumed enterprise assets between locations.

Before you begin

Role required: sn_eam.enterprise_asset_manager or end user

Note: The sn_eam.enterprise_asset_manager role can submit move orders for any enterprise assets within a deployment. The end user role can submit move orders for only assigned enterprise assets.

Procedure

  1. Navigate to All > Service Catalog > Enterprise Asset Lifecycle.

  2. From the list of available Enterprise Asset Lifecycle catalog items, select Asset Move Order.

  3. On the Catalog item to initiate an asset move order form, fill in the fields.

FieldDescription
Requested forUser who the move order is being submitted for. If you specify a user in this field, the move order can include enterprise assets that are assigned only to that user.
Assignment groupGroup that you want to assign the move order to.
Assigned toUser who you want to assign the move order to.
Move dateDate on which you want to move the enterprise assets.
From locationLocation that you want to move the enterprise assets from.
To locationLocation that you want to move the enterprise assets to.
Asset\(s\)Enterprise assets that you want to include in the move order. You can select from any of the enterprise assets that reside in the location specified in the From location field.Note: If you select an enterprise asset that contains any child assets, all child assets are also included in the move order.
Notes/Special InstructionsAdditional notes or instructions for the move order.
  1. Select Submit.

Parent Topic:Submitting an enterprise asset move order