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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Pause an enterprise asset repair task using the Mobile Agent application

Record a break from a repair task for the enterprise assets using the Mobile Agent application if you’re not continuing to work on it. Resume the task when you start working on it again. The system automatically tracks and calculates the actual time taken to complete the task even though the work was interrupted.

Before you begin

After you start work on the repair task, make sure to start recording the time by tapping the Start Timer in the Details tab.

Role required: asset_technician

Procedure

  1. From your mobile device, launch the Mobile Agent application.

  2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.

    The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.

  3. If the task you want to pause isn't displayed, tap See all.

  4. Filter or sort the task view.

    • To filter your tasks, tap the Filter icon
Image omitted: filter-mobile-task-eam.png
and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
-   To sort your tasks, tap the Filter icon
Image omitted: filter-mobile-task-eam.png
, tap **Sort by**, and select the fields by which to sort your tasks.
  1. Tap the task record that you want to pause.

  2. In the Details tab, tap Pause.

    On the Details tab, the Pause option changes to Resume.

  3. Tap Resume when you’re ready to work on the activity again.

Result

Each time you pause or resume work on the repair task, the actual time you worked on the task is automatically calculated. An entry for the time worked is created in the Time worked section of the Related tab.

Parent Topic:Record time worked on an enterprise asset repair task using the Mobile Agent application