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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Managing enterprise assets and tasks using the Mobile Agent application

Create and manage enterprise assets, asset tasks, and work order tasks using the intuitive Mobile Agent application.

Overview of the Mobile Agent application

Use the Mobile Agent application to perform the following tasks.

TaskRole requiredResource
Create and lookup enterprise asset - Create an enterprise asset in the Mobile Agent application - Look up enterprise assets using the Mobile Agent application
Scan enterprise assets for stockroom and location inventory audits - Complete a single scan enterprise asset inventory audit using the ServiceNow Agent app - Complete multi scan enterprise asset inventory audit using the ServiceNow Agent app
Verify and depart your enterprise assets as part of the disposal process Verify and depart your enterprise assets for disposal using the Mobile Agent application
Manage your work order tasks and asset tasks Manage an Enterprise Asset Management task using the Mobile Agent application
Manage the repair of your enterprise assets Manage enterprise asset repair tasks using the Mobile Agent application
Manage the asset pick tasks assigned to you. Manage enterprise asset pick tasks using the Mobile Agent application