Enterprise Asset Management for Providers › Industry-specific EAM solutions › Enterprise Asset Management › Asset Management
Components installed with Enterprise Asset Management for Providers
Several types of components are installed with activation of the com.sn_eam_provider plugin, including user roles, applications, and tables.
Roles installed
| Role title \[name\] | Description | Contains roles |
|---|
| Provider asset manager \[sn\_eam\_provider.provider\_asset\_manager\] | Manages all DaaS-related activities, including the fulfillment of Return Merchandise Authorization \(RMA\) requests. | - sn\_eam.asset\_manager - sn\_eam\_provider.provider\_asset\_technician |
| Provider asset technician \[sn\_eam\_provider.provider\_asset\_technician\] | Performs tasks related to DaaS assets. | sn\_eam.asset\_technician |
Applications installed
| Name | Description |
|---|
| ITAM Common forDaaS (sn_daas_common) | Provides asset management services to DaaS providers, vendors, and manufacturers to support their DaaS offerings. |
Tables installed
| Table | Description |
|---|
| RMA response \[sn\_daas\_common\_rma\_response\_order\] | Information about your RMA response orders, including the originating account and the delivery address. |
| RMA response order line \[sn\_daas\_common\_rma\_response\_orderline\] | Information about each asset that is associated with your RMA response orders, including the model of the asset. |
| Inbound asset order \[sn\_itam\_common\_inbound\_asset\_order\] | Information about your inbound asset orders, including the originating account and the delivery address. |
| Inbound asset order line \[sn\_itam\_common\_inbound\_asset\_orderline\] | Information about each asset that is associated with your inbound asset orders, including the model of the asset. |
Parent Topic:Enterprise Asset Management for Providers