Close an enterprise asset repair task using the Mobile Agent application
Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application.
Before you begin
Role required: sn_eam.enterprise_asset_technician
About this task
You can close any task that belongs to the following task types:
- Troubleshoot asset task
- Repair asset task
- Evaluate asset task
Procedure
From your mobile device, launch the Mobile Agent application.
On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
If the task you want to close isn't displayed, tap See all.
Filter or sort the task view.
- To filter your tasks, tap the Filter icon (
Filter icon\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \(
Filter icon\), tap **Sort by**, and select the fields to sort your tasks.
Tap the repair task that you want to close.
On the Details tab of the repair task, tap Close .
On the Repair task input form screen, enter the result of your task.
| Task | Action |
|---|---|
| Troubleshoot asset | In the Troubleshoot result field, select any of the following:- Repairable - Unrepairable - Redeployable |
| Repair asset | In the Repair result field, select any of the following: - Repaired - Unrepairable - Redeployable |
| Evaluate asset | In the Evaluation result field, select any of the following:- Redeployable - To be disposed |
In the Work notes field, enter your closure comments.
Tap Done and then tap Submit.
Result
The state of the repair task changes to Closed Complete.
Parent Topic:Manage enterprise asset repair tasks using the Mobile Agent application
Related topics
Start working on a enterprise asset repair task using the Mobile Agent application
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