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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Close a work order for an enterprise asset using the Mobile Agent application

Close an assigned work order by marking all the required work for the associated asset as complete using the Mobile Agent application.

Before you begin

Role required: wm_agent

Procedure

  1. From your mobile device, launch the Mobile Agent application.

  2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.

    The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.

  3. If the task you want to close isn't displayed, tap See all.

  4. Filter or sort the task view.

    • To filter your tasks, tap the Filter icon (
Image omitted: filter-mobile-task-eam.png
Filter icon\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
-   To sort your tasks, tap the Filter icon \(
Image omitted: filter-mobile-task-eam.png
Filter icon\), tap **Sort by**, and select the fields to sort your tasks.
  1. Tap the work order task that you want to close.

  2. On the Details tab of the work order task, tap Close Complete .

  3. In the Work notes field, enter your closure comments.

  4. Tap Done.

  5. Tap Submit.

Result

The state of the work order task changes from Work In Progress to Closed Complete.

Parent Topic:Manage an Enterprise Asset Management task using the Mobile Agent application

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