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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Languages supported by Task Intelligence

The Task Intelligence application provides support for predictions in different languages.

Each of the supported languages has an associated two-character code. For example, English - en.

The following table lists the languages supported for Task Intelligence along with the models they support.

Note: Only languages included in the training dataset are supported.

Language nameLanguage codeIncident fields (ITSM)Case fields (CSM)Sentiment prediction (CSM)Language detection (CSM)
Arabicar   X
Brazilian PortuguesepbX   
Chinese (simplified)zhX  X
Czechcs   X
DanishdaX   
DutchnlX  X
EnglishenXXXX
Estonianet   X
FinnishfiX  X
FrenchfrXX X
French CanadianfqX   
GermandeXX X
Hebrewhe   X
Hungarianhu   X
ItalianitX  X
JapanesejaX  X
KoreankoX  X
NorwegiannbX  X
PolishplX  X
PortugueseptX  X
Russianru   X
SpanishesXX X
SwedishsvX  X
Thaith   X
Turkishtr   X