Field types supported
Learn about the field types that are currently supported with the ServiceNow AI Lens application.
The following field types are currently supported with ServiceNow AI Lens:
- name
- due_date
- float
- glide_time
- glide_utc_time
- html
- journal
- journals_input
- longint
- password
- password2
- simple_name_values
- table_name
- translated_html
- translated_text
- boolean
- choice
- decimal
- glide_date
- glide_duration
- insert_timestamp
- integer
- ip_addr
- percent_complete
- phone_number_e164
- price
- script
- script_plain
- string
- string_full_utf8
- url
- reference
- glide_list
For more information about these fields, see .
| Field | Formatting description |
|---|---|
| glide\_date | - Priority 1 - For a glide\_date field type on any record, ServiceNow AI Lens uses the format specified in the date\_format field on a user’s record of a user running the Lens session. - Priority 2 - If no date\_format is specified during user record creation or later, Lens uses the format specified in the system property `glide.sys.date_format`. - Priority 3 - If the system property is not available, the default format `YYYY-MM-DD` is used. |
| glide\_time | - Priority 1 - For a glide\_time field type on any record, ServiceNow AI Lens uses the format specified in the time\_format field on a user’s record of a user running the Lens session. - Priority 2 - If no time\_format is specified during user record creation or later, Lens uses the format specified in the system property `glide.sys.time_format`. - Priority 3 - If the system property is not available, the default format `HH:mm:ss` is used. |
| glide\_utc\_time | The value is populated in the `HH:mm:ss` format. |
| glide\_duration | Duration is populated in the `D HH:mm:ss` format. For example, the duration of 1 day, 2 hours, 30 minutes is populated as 1 02:30:00. |
| due\_date | The value is populated using the formats of glide\_date and glide\_time, concatenated with a space. |
| table\_name | The value is only populated when the exact internal name of table is identified. |
Parent Topic:ServiceNow AI Lens reference