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Now Assist AI assets › Enable AI experiences
Release: Australia · Updated: 2026-04-06 · Official documentation · View source

Platform AI agents

Explore different AI agents available in platform Now Assist applications.

There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see Find AI agents.

AI agents are also provided with some of the Integration Hub spokes or plugins that are preconfigured and are callable from interfaces such as AI Agent Studio and Virtual Agent. For more information, see .

  • Platform Approval assistance AI agent
    The Approval assistance AI agent is an AI agent that enables you to see your list of pending approvals, as well as see the details about your pending approvals. You can then approve or reject requests and tickets from Now Assist in Virtual Agent.
  • Platform Issue Readiness AI agent
    The Issue Readiness AI agent analyzes the current state of a task to assess and determines whether it is ready to be worked on.
  • Platform Request status AI agent
    The Request status AI agent is an AI agent that enables you to view tickets and make updates to them from Now Assist in Virtual Agent, the Now Assist panel, or Microsoft Teams.
  • Domain Separation AI agent
    The Domain Visibility AI agent enables Domain Admins to manage user domain visibility using guided, conversational workflows in the Now Assist panel.

Parent Topic:Now Assist AI assets