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Exploring Now Assist Admin › Now Assist › Enable AI experiences
Release: Australia · Updated: 2025-11-06 · Official documentation · View source

Now Assist Experiences

Explore Now Assist panel and Now Assist context menu under the Now Assist Experiences tab of Now Assist Admin.

  • Now Assist panel
    With the Now Assist panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.
  • Now Assist context menu
    The Now Assist context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks.

Parent Topic:Exploring Now Assist Admin