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Now Assist Data Kit › Enable AI experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Now Assist Data Kit

The Now Assist Data Kit plugin for Now Assist enables you to add datasets to a data catalog and create collections for use in ServiceNow SDK.

Now Assist Data Kit overview

If the base system Now Assist skills don't fit your needs, you can use Now Assist Data Kit to create custom datasets and data collections that can be used in Now Assist Skill Kit for evaluation.

Now Assist Data Kit users

UserDescription
AI practitionerAI practitioners manage data set creation in Now Assist Data Kit. They develop and evaluate skills and other technical solutions for various use cases.
AnalystAnalysts confirm data quality for AI development and evaluation. They work with AI practitioners to follow data curation guidelines set for specific AI use cases.

Now Assist Data Kit workflow

The following diagram shows the user journey for Now Assist Data Kit.

Image omitted: na-data-kit-infographic.png
Now Assist Data kit workflow
  1. Create a skill in Now Assist Skill Kit
  2. Create an evaluation dataset in Now Assist Data Kit
  3. Add table data to the catalog as a dataset
  4. Create a data collection
  5. Add the dataset
  6. Publish the data collection
  7. Return to Now Assist Skill Kit and select the data collection to use in the evaluation tool
  8. Run the evaluation and review the results to see if you must iterate upon the prompt
  9. Publish the skill

Now Assist Data Kit benefits

BenefitFeatureUsers
Addition of datasets to a data catalog.Add a datasetAI developer
Create smaller datasets from existing datasets.Create a derived datasetAI developer
Merge multiple datasets and create a collection that can be used by Now Assist Skill Kit.Activate a skillAI developer

What to explore next

To learn more about configuring and using Now Assist Skill Kit, see: