Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View NLQ logs

Review NLQ logs to see how the system has handled your users' plain-language requests. Use log records from attempted requests to expand NLQ synonyms or shortcuts.

Before you begin

Role required: nlq_admin, pa_analyst, or admin

About this task

Every natural language query is logged in the NLQ Query Logs table [nlq_query_log]. Each log entry provides details such as the table that was queried, whether the query succeeded, and how the results were generated. Other available fields include the following.

  • Output Source: how the results were generated. The value BNF indicates a rules-based method. The value GAI indicates the Now LLM Service (fallback) method.
  • Source: the location from which the query was initiated. The value AC indicates Analytics Overview. The value CMDB_WS indicates CMDB Workspace.
  • Utterance: the original natural-language request which triggered NLQ.

Procedure

  1. Navigate to All > NLQ > Logs.
Image omitted: view-nlq-logsT1.png
NLQ Query Logs list.
  1. Select the value in the Utterance column to open the full log entry.
Image omitted: view-nlq-logsW2.gif
Gif of a full NLQ log entry.

What to do next

Based on your users' attempted queries, consider adding more synonyms or shortcuts.

Parent Topic:Configuring NLQ

Related topics

Create an NLQ synonym

Create an NLQ shortcut

View NLQ Table Guesser logs