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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring NLQ

Enhance your users' query experience by supplementing NLQ with words and terms used in your environment. Review your users' actual requests in the NLQ logs to find possible synonyms and shortcuts to add.

Natural Language Query functionality is included in the base system. Admins can optionally expand NLQ's range of understanding by adding terms that commonly occur in users' requests. Review the following topics to learn more.

For information about system properties related to NLQ, see Natural Language Query References.

  • Create an NLQ synonym
    Add synonyms to improve the ability of NLQ to recognize the various ways your users request data. With synonyms, you can map commonly used words or terms to table columns.
  • Create an NLQ shortcut
    Create a semantic shortcut to help improve the ability of NLQ to recognize the various ways your users request data. Semantic shortcuts operate similarly to NLQ synonyms by mapping common words to columns, but for a selected table when certain conditions are met.
  • View NLQ logs
    Review NLQ logs to see how the system has handled your users' plain-language requests. Use log records from attempted requests to expand NLQ synonyms or shortcuts.
  • View NLQ Table Guesser logs
    Use the Table Guesser logs to review the CMDB tables that were picked by NLQ in response to plain-language queries.

Parent Topic:Enable AI experiences