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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a copy of a Knowledge Graph schema

Create a copy of a Knowledge Graph schema and duplicate it for further customization.

Before you begin

Verify that you have not selected a ServiceNow prebuilt Knowledge Graph schema that is non-editable.

Verify that the scope selected when creating a Knowledge Graph schema is the same as the scope of the existing Knowledge Graph schema.

Role required: kg_admin

Procedure

  1. Navigate to All > Knowledge Graph > Knowledge Graph Designer.

    The UI displays a list of all the Knowledge Graph schemas on the landing page.

  2. Select a Knowledge Graph schema.

  3. Select the more icon (

Image omitted: naa-more-options-icon.png
More icon.\).
  1. Select Copy Graph.

    Verify that the scope of the existing Knowledge Graph schema is the same as the new schema.

  2. On the form, fill in the fields.

    FieldValue
    Display NameExisting name of the Knowledge Graph schema.
    NameName of the cloned Knowledge Graph schema.
    ScopeScope under which you want to create the Knowledge Graph schema.
    DescriptionKnowledge Graph schema overview for users.
Image omitted: create-copy-of-kg-schema.png
Copy Knowledge Graph schema.
  1. Select Create.