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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Reference for Generative AI Controller

Reference topics provide information about Generative AI Controller tables, and properties.

Tables installed

NameTableDescription
OneExtend Capabilitysys\_one\_extend\_capabilityGenerative AI Controller capabilities that include Summarize, Record Summarization, Generate Content, and Generic Prompt.
OneExtend Capability Definitionsys\_one\_extend\_capability\_definitionAttribute configuration for input and output variables for Workflow Studio subflows.
OneExtend Capability Definition Attributesys\_one\_extend\_definition\_attributeInput and output variables for Workflow Studio subflows. Variable names can't be changed if the capability is active and used on the instance. You can check whether a capability is used by going to the OneExtend Usages table.
OneExtend Builder Configsys\_one\_extend\_builder\_configDetermines which capability and provider is related to each builder component for Workflow Studio and Virtual Agent Designer.
OneExtend Builder Capabilitysys\_one\_extend\_builder\_capabilityDefinitions for a capacity and its provider for builder components.
OneExtend Usagesys\_one\_extend\_usageEach usage of a capability in a Workflow Studio or Virtual Agent Designer topic, as well as any scripts such as business rules or UI actions.
Gen AI Log Metadatasys\_gen\_ai\_log\_metadataLogs data about requests to the LLMs, including information about definition, errors, user, and feedback provided. AI-generated content can be tracked for a duration beyond six months with Now Assist configuration option. You can export historical data by writing a script to copy it into a different table without deleting the information.
Generative AI Metricsys\_generative\_ai\_metricLogs various metrics to evaluate LLM response performance and accuracy, including edit score, edit distance, guardrail activity, and LLM model details. It also records sensitive topic triggers and their scores for safety monitoring.
Gen AI Model Version Mappingsys\_gen\_ai\_model\_version\_mappingMaintains mappings between AI model versions, their providers, and configuration details, providing a clear understanding of how source models map to target models. It also includes associated metadata, such as skill type, model type, resource associations, and provider information.
Generative AI Logsys\_generative\_ai\_logLogs Generative AI prompts, responses, and edited responses to debug LLM calls. Log records are retained for 180 days. HR-related logs are restricted to HR Administrators, ensuring sensitive information remains protected. For more information, see Generative AI Controller tables.

Properties

PropertyDescription
com.sn.generative.ai.providerDefault provider when capability definition has no default.Type: choice list No default value
com.sn.generative.ai.ais.messageMessage that is displayed when AI Search fails to find an answer to a query.Type: string Default value: No answer found.
com.sn.generative.ai.log\_promptPrompt that determines whether generative AI API calls are logged.Type: true \| false Default value: true
com.sn.generative.ai.moderation.messageMessage that is displayed if the OpenAI or Azure OpenAI moderation tools identify the content that goes against their terms of service.Type: string Default value: The response cannot be displayed as it’s deemed inappropriate by OpenAI.
com.glide.one.extend.token.bufferBuffer that checks the request for the number of tokens before a OneExtend capability is executed. The maximum allowed request tokens are calculated based on the maximum tokens that are permitted by the AI provider's API minus the response token and buffer value that is specified in this system property.Type: integer Default value: 250
domain.llm.usage.entitled

Determines if a specific domain has permission to use the Now Assist features and whether to use the large language model (LLM) to process data for that domain or restrict its use.Type: true \| false

Default value: true

Note: Setting domain.llm.usage.entitled to false, prevents a domain and its child domains from using Now Assist.

ProviderData policyUsage policy
Amazon BedrockData protectionAWS Service Terms
Aleph AlphaData privacyTerms and Conditions
Google CloudGoogle Cloud Platform Terms of ServiceGoogle Cloud Platform Terms of Service
IBM watsonxKeeping your data secure and compliantFoundation model terms of use in watsonx.ai
Microsoft Azure OpenAIData, privacy, and security for Azure OpenAI ServiceCode of conduct for Azure OpenAI Service
OpenAIAPI data usage policiesUsage policies