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Generative AI Controller › Now Assist › Enable AI experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Generative AI Controller

Configure Generative AI Controller providers and capabilities.

Configuration overview

Generative AI Controller enables you to choose between several AI providers or a generic connector.

  • Microsoft Azure OpenAI
  • OpenAI
  • Google AI Studio
  • Google Vertex AI
  • IBM watsonx

  • Amazon Bedrock

  • Configure API credentials

    Configure your large language model (LLM) credentials to use third-party integrations with OpenAI, Azure OpenAI, Google Cloud, IBM watsonx, Amazon Bedrock, and generic models to control the third-party integration.

  • Configure a generic LLM connector

    Set up an external LLM to use generative AI capabilities to add finer control over prompts and transformer scripts.

  • Configure an AI service provider for a capability

    Set your preferred AI service provider for each capability and tailor generative AI content to suit your business needs.

  • Enable generative AI capabilities in Virtual Agent Designer

    Enable generative AI capabilities in Virtual Agent Designer to build custom topics and topic blocks with content created by AI.

  • Enable recursive summarization for large inputs

    Enable recursive summarization to retain context for large inputs in LLM calls.

  • Enable Dynamic Translation for generative AI capabilities

    Use Dynamic Translation for in-product generative AI capabilities to support users who speak different languages.