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Release: Australia · Updated: 2025-07-31 · Official documentation · View source

Set a provider for a generative AI capability

Determine which AI provider to use for each of the generative AI capabilities of Generative AI Controller.

Before you begin

Configure your credentials for your preferred provider. See Configuring API credentials for generative AI capabilities for more details.

Role required: admin

About this task

Generative AI Controller comes with four capabilities by default. You can only configure a provider for the capabilities listed in the table in step 2. If you have installed other Now Assist applications, you may see other capabilities on the OneExtend Capability table. Those other capabilities use the Now LLM Service as their provider and can't be reconfigured.

Procedure

  1. In the navigation filter, search for the OneExtend Capability table by entering sys_one_extend_capability.list.

  2. Open the record for the capability that you would like to configure, such as Sentiment Analysis.

CapabilityDefinition
Generate ContentGenerate texts about a given topic with Workflow Studio and Virtual Agent Designer.
Generic PromptCreate your own use case and prompt.
Sentiment AnalysisAnalyze user sentiment with Workflow Studio and Virtual Agent Designer.
SummarizeCreate summaries of topics with Workflow Studio and Virtual Agent Designer.
  1. In the OneExtend Definition Configs related list, set Default to true for your preferred capability provider.

    Note: By default, you can choose only one provider for a capability. For example, if Default is true for Sentiment (OpenAI Completion), you must set Default to false before changing Default to true for Sentiment (Azure OpenAI).

Image omitted: gai-configure-providers.png
Default builder config open with builder capability related list. The capability records and default column are highlighted.
Capability DefinitionModel
- OpenAI Completion - Azure OpenAI CompletionGPT-3
- OpenAI Chat Completion - Azure OpenAI Chat CompletionGPT-3.5
- GPT4 \(OpenAI Chat Compl\) - GPT4 \(Azure OpenAI Chat Compl\)GPT-4
- AI Studio \(Google Cloud Completion\) - AI Studio \(Google Cloud Chat Completion\) - Vertex AI \(Google Cloud Completion\) - Vertex AI \(Google Cloud Chat Completion\)Google Gemini
IBM watsonxGranite

Result

Flows, topics, and scripts that use the generative AI capability use the provider you've specified.

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