Cases

You can view all the assigned and unassigned AI cases in a list view in the AI Control Tower.

Cases list view

You can view all the cases in a list view. You can perform actions such as search, filter, refresh, and personalize list features on the list view.

Select any case from the list, select Edit-More Actions to assign the case to yourself, or Delete or Export the selected case. You can also select New to create a new AI case.

The following image displays all the AI cases in a list view.

For information about creating AI cases from the AI cases tab in the AI Control Tower workspace, see Create an AI case in the AI Control Tower