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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a credential record for the SuccessFactors Learning spoke

Create a credential record for the spoke. The SuccessFactors Learning connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays the message What type of Credentials would you like to create?.

  3. Select SuccessFactors Learning REST Credentials.

  4. On the form, fill in the fields.

    FieldValue required
    NameName to uniquely identify the record. For example, Local Credentials.
    ActiveOption to actively use the credential record.
    UsernameUsername to log in to the local ServiceNow instance.
    Company IDCompany ID information provided by the client.
    User typePassword to log in to the local ServiceNow instance.
    Resource typeResource type information provided by the client.
    Client IDA unique string representing the registration information provided by the client.
    Client SecretA secret code known only to the application and the authorization server.
  5. Right-click the form header and click Submit.