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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Secureworks CTP spoke

Integrate the ServiceNow instance and Secureworks CTP by registering a custom application in Secureworks Portal to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Secureworks CTP spoke.
  • Create an API password from the Account Management section of your Secureworks CTP account.
  • Role required: admin.

Create a credential record for the Secureworks CTP spoke

Create a credential record for the Secureworks CTP account. The Secureworks CTP spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays this message: What type of Credentials would you like to create?

  3. Select API Key Credentials.

  4. On the form, fill these fields.

    FieldDescription
    NameName to uniquely identify the record. For example, enter Secureworks Cred
    ActiveOption to actively use the credential record.
    API KeyAPI key generated in your Secureworks account. Enter the API key in this format: APIKEY username:password
    Applies toMID Servers that can use this credential.
    OrderSequence in which the credential is applied.
    Credential aliasAlias to use the credential. Click the padlock icon and enter sn_sw_ctp_spoke.Secureworks
  5. Right-click the form header and click Submit.

Create a connection record for the Secureworks CTP spoke

Create a connection record for your Secureworks account. The Secureworks CTP spoke connection and credential aliases use these connections to perform API actions in Secureworks portal.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connections & Credentials Aliases.

  2. Open the alias record for Secureworks.

  3. From the Connections tab, click New.

  4. On the form, fill these fields.

    FieldDescription
    NameName to uniquely identify the record. For example, Secureworks Connection.
    CredentialCredential record created for Secureworks CTP spoke. Enter the credential you created. For exampleSecureworks Cred.
    Connection aliasAlias record associated with this connection. The default alias is sn_sw_ctp_spoke.Secureworks.
    Connection URLBase URL to connect to Secureworks. Enter: https://api.secureworks.com
    ActiveOption to actively use the connection record.
    DomainDomain that the action runs in.
  5. Click Submit.