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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Legal Tracker spoke

Integrate a ServiceNow instance and the Legal Tracker spoke by using  Legal Tracker credentials to authenticate  ServiceNow  legal requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Legal Tracker spoke.
  • Role required: admin.

Register Legal Tracker as an OAuth provider to enable the instance to request OAuth 2.0 tokens.

Before you begin

You must have the following setup to register Legal Tracker OAuth provider:

  • Integration Hub subscription
  • Legal Tracker access credentials
  • The Legal Tracker spoke must be activated

Role required: admin

Procedure

  1. On your ServiceNow® instance, navigate to All > System OAuth > Application Registry.

  2. Select New.

  3. On the What kind of OAuth application page, select Connect to a third-party OAuth Provider.

  4. On the form, fill in the fields.

    FieldDescription
    NameUnique name to identify the record, for example, Legal Tracker OAuth profile.
    Client IDApplication ID of the Legal Tracker application.
    Client SecretThe Client Secret that you generated when you created the application.
    Default Grant typeThe value in this field should be Password.
    Token URLThe value in this field should be https://api.thomsonreuters.com/auth/oauth2/token. You might have to unlock the field to enter the value.
    Redirect URLThe value in this field should be https://<your-instance>.service-now.com/oauth_redirect.do. You might have to unlock the field to enter the value.
  5. Right-click in the form header and select Save.

    The system validates the OAuth credentials.

Result

Legal Tracker is registered as an OAuth provider, which enables the instance to request OAuth 2.0 tokens.

What to do next

Integrate the Legal Tracker spoke with your ServiceNow instance.

Create and integrate the connection to your Legal Tracker account. The Legal Tracker spoke Connection & Credential Aliases use these connections to perform actions in Legal Tracker.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > IntegrationHub > Connections & Credentials > Connection & Credential Aliases.

  2. Select Legal Tracker.

  3. Select the Create New Connection & Credential related link.

  4. On the form, fill in the fields.

    FieldValue required
    Connection NameName to identify the connection. This field is automatically set to the Legal Tracker spoke connection.
    Connection URLThe URL to make the connection to the spoke. This field is automatically set to https://api.thomsonreuters.com.
    Credential NameName to identify the credential record. By default, this value is Legal Tracker Spoke Credential but you may change it.
    OAuth NameName of the OAuth entity profile. This field is automatically set to Legal Tracker spoke Auth.
    OAuth Client IDClient ID of the Legal Tracker application you registered in the registration portal.
    OAuth Client SecretClient Secret generated when you registered the application in the Legal Tracker portal.
    OAuth Redirect URLThe redirect URL. The format of the URL is https://<your-instance>.service-now.com/oauth_redirect.do.
  5. Select Create and Get OAuth Token.

Result

The Legal Tracker spoke is set up and integrated with your ServiceNow instance.