Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Cornerstone spoke

Integrate your Cornerstone application with your ServiceNow instance. Register an OAuth application in Cornerstone and authenticate requests from ServiceNow.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Cornerstone spoke.
  • Role required: admin.

Register an application in the Cornerstone instance

Register an application in the Cornerstone instance and record the generated Client ID and Client Secret for later use.

Before you begin

Role required: admin

Procedure

  1. Log in to the Cornerstone instance as an admin.

  2. Navigate to Admin > Tools.

Image omitted: cornerstone-app.png
Navigate to Admin > Tools .
  1. Click EDGE.

  2. Click API Management under Develop.

Image omitted: cornerstone-app-1.png
Access API Management.
The API Management window is displayed in a new browser tab.
  1. Click the Manage OAuth 2.0 Applications.

  2. Click + Register New Application.

  3. On the form, fill the values.

    FieldDescription
    Application NameName to identify the application.
    User IDUser ID for an active user account in your Cornerstone portal.
  4. Select the scopes as per your requirement.

Image omitted: cornerstone-app-2.png
Select the required scopes.
  1. Click Register Application.

    The values of Client ID and Client Secret are generated. Copy and record these values for later use.

Configure connection for the Cornerstone spoke

Add and configure a Cornerstone connection to authenticate ServiceNow requests in Cornerstone spoke.

Before you begin

Role required: admin.

Procedure

  1. Navigate to Process Automation > Flow Designer.

  2. Click the Connections tab.

  3. Locate the Cornerstone connection alias in the outbound connections.

  4. Click View Details.

    Note: Don't click Add Connection.

  5. Click Edit or if you are configuring the spoke for the first time, click Configure.

  6. On the form, fill in the fields.

    FieldDescription
    Connection NameName to identify the connection record.
    Connection URLURL of the Cornerstone instance.
    Base URLURL of the Cornerstone instance.
    OAuth Entity NameName to identify the application registry record.
    OAuth Client IDClient ID created during the application configuration in Cornerstone.
    OAuth Client SecretClient Secret created during the application configuration in Cornerstone.
    Token URLOAuth server token endpoint. For example, https://<Cornerstone-Instance>.com/services/api/oauth2/token.
  7. Click Configure and Get OAuth Token.

Result

The spoke connection is configured and ready to be used.