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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the AWS Certificate Manager spoke

Integrate the ServiceNow instance and AWS Certificate Manager by using the AWS credentials to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the AWS Certificate Manager spoke.
  • Role required: admin.

Create a credential record for the AWS Certificate Manager spoke

Create a credential record for the AWS Certificate Manager account. The AWS Certificate Manager spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays this message: What type of Credentials would you like to create?

  3. Select AWS Credentials.

  4. On the form, fill these values.

FieldDescription
NameName to uniquely identify the record. For example, Cred.
ActiveOption to actively use the credential record.
Access Key IDAccess Key ID of the user with full access to AWS Certificate Manager.
Secret Access KeySecret Access Key of the user with full access to AWS Certificate Manager.
Authentication AlgorithmCustom authentication algorithm for outbound signing requests. Select AWS Certificate Manager.Note: Users are cautioned against directly modifying the default authentication algorithm.
Credential aliasCredential alias associated with the spoke.
  1. Click Save.

    The AWS Certificate Manager spoke is set up and you can start using the spoke actions in your flows.