Set up the Amazon S3 spoke
Use Amazon S3 as file storage in place of attachments in ServiceNow. Adds Amazon S3 storage to your ServiceNow instance and enables users to reference Amazon S3 files in ServiceNow records.
Before you begin
- Request an Integration Hub subscription
- Activate the Amazon S3 spoke
- Role required: admin
Create Credential record for the Amazon S3 spoke
Create Credential record for your AWS account. The Create a credential record for the Amazon S3 spoke to enable the spoke to connect to the Amazon S3 host. After connecting, the spoke can perform various actions on Amazon S3.
Before you begin
Create the AWS access key ID and the secret access key. For more information, see create secret access key and key ID from AWS CLI.
Role required: admin.
Procedure
Navigate to All > Connections & Credentials > Connection & Credential Aliases.
Open for the alias record for Amazon S3.
From the Credentials tab, click New.
Select AWS Credentials.
On the form, fill these values.
| Field | Value required |
|---|---|
| Name | Name to uniquely identify the connection record. For example, enter `S3 Credentials`. |
| Active | Select Active to use the credential record. |
| Access Key ID | Access Key ID of your AWS account. |
| Secret Access Key | Secret Access Key of your AWS account. |
| Credential alias | `sn_amazon_s3_spokeAmazon S3` |
| Authentication Algorithm | Custom authentication algorithm for outbound signing requests. Select Amazon S3.Note: Users are cautioned against directly modifying the default authentication algorithm. |
**Note:** To create the Access key ID and secret access key, log into the AWS console. From your account menu, select **My Security Credentials**.
- Click Submit.
Result
The credential record for the Amazon S3 spoke is created.