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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Microsoft SCCM spoke

Integrate the ServiceNow instance and SCCM using Windows credentials to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Microsoft SCCM spoke.
  • Role required: admin.
  • Configure the MID Server for SCCM activities.

Note: Ensure that user must be able to establish remote PowerShell sessions with the Microsoft SCCM server. The spoke scripts use Microsoft.PowerShell32 configuration for creating sessions. For user permissions, see User permissions in Microsoft Learn.

Create Credential record for the SCCM spoke

Create a Credential record to the SCCM server. The SCCM spoke connection and credential alias uses this credential to authorize actions.

Before you begin

  • Request Integration Hub subscription
  • Role required: admin
  • Configure the MID Server for SCCM activities

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays the message What type of Credentials would you like to create?.

  3. Select Windows Credentials.

    A blank Windows Credentials form displays.

  4. Enter these values, then click Submit.

    FieldValue required
    NameEnter any name to uniquely identify the record. For example, enter SCCM Credential.
    ActiveEnable
    User nameEnter a user name with access to the target Windows host. For more information about Windows permissions, see Windows credentials.
    PasswordEnter the password for the account.
    Applies toSelect the MID Servers that can use this credential. For example, select All MID servers.
    OrderSelect the order to apply this credential. For example, enter 100.

Create Connection record for the SCCM spoke

Create a Connection record to your SCCM host machine. The SCCM spoke connection and credential alias uses this connection to perform actions in SCCM.

Before you begin

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Open for the record for SCCM.

  3. From the Connections tab, click New.

    The system displays a blank Basic Connection form.

  4. Enter these values, then click Submit.

    FieldValue required
    NameEnter any name to uniquely identify the connection record. For example, enter SCCM Connection.
    CredentialSelect the Credential record you created for Windows. For example, select SCCM Credential.
    HostEnter the fully qualified domain name of the target host where the SCCM server is installed. For example, <host>.<domain>.com.
    Use MID serverEnable
    Override default portEnter the target port used by the connection. If blank, the system uses the default port.

What to do next

Configure MID Server as WinRM trusted host