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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up Microsoft Azure DevOps Pipelines spoke

Integrate your ServiceNow instance and Azure DevOps Pipelines application by setting up a connection record.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Microsoft Azure DevOps Pipelines spoke.
  • Role required: admin.

Configure the default connection record

Configure the default connection record for your Azure DevOps Pipelines application that enables integration of your ServiceNow instance with the Azure DevOps Pipelines application.

Before you begin

Role required: admin

Procedure

  1. Create a personal access token in Azure DevOps portal.

    Azure DevOps application authenticates the ServiceNow instance access request based on the personal access token presented.

    1. Log in to Azure DevOps portal.

    2. On the landing page, select the User Settings icon (

Image omitted: ms-aure-devops-pipeline-usr-settings-icon.png
User Settings icon.\).
3.  In the menu, select **Personal access tokens**.

4.  On the Personal Access Tokens page, select **+ New Token**.

5.  Fill the Create a new personal access token form.
FieldDescription
NameCustom name of the personal access token.
OrganizationIt contains all the resources and settings related to the DevOps pipeline and project management.Tip: To locate the name of the organization, navigate to the home page of the DevOps Pipeline application. The name of the organization is provided above the Projects tab.
Expiration \(UTC\)Expiration date of the personal access token.
ScopesResources or settings in Azure DevOps Pipelines application that you can access with the personal access token. Select Custom defined and under the Build section, select Read & execute.
6.  Select **Create**.

7.  To copy the personal access token, click the Copy to clipboard button.
Image omitted: ms-azure-devops-pipeline-copy-access-token.png
Copy to clipboard button.
8.  Select **Close**.
  1. Configure the default connection record in your ServiceNow instance.

    1. Log in to your ServiceNow instance.

    2. Navigate to All > Process Automation > Workflow Studio.

    3. Click the Integrations tab.

    4. Select Connections.

    5. In the Search all connections field, enter Microsoft Azure DevOps Pipelines.

    6. In the Microsoft Azure DevOps Pipelines card, click View Details.

    7. Click Configure.

Image omitted: ms-azure-devops-pipelines-configure-button.png
Configure button.
8.  Fill the form.
FieldDescription
Connection NameName of the connection record. The default and read-only name of the first connection is Microsoft Azure DevOps Pipelines.Note: To provide a custom name of a connection, you must create a connection record. To create, select Add Connection.
Connection URL

URL to the Azure DevOps Pipelines application. The URL format is https://dev.azure.com/<organization>. Replace the placeholder <organization> with the organization name in the Azure DevOps Pipelines application.

Tip: You can find the organization name under the Organization column of the Personal Access Tokens page.

Personal Access TokenEnter the personal access token you had created.
9.  Select **Configure Connection**.

    The connection record is created.
Image omitted: ms-azure-devops-pipelines-conn-created.png
Connection record created.