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Set up external trigger endpoints › Conditional and event-driven inbound integration › Build integrations › Integration Hub › Workflow Data Fabric
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage endpoint with Basic authentication support

Generate endpoint for webhooks in third-party applications that support basic authentication. The endpoint enables webhooks to connect with your ServiceNow instance. You can deactivate or remove the configuration of the endpoint from the connection when you want the endpoint to no longer listen to the external webhook.

Before you begin

Role required: flow_designer and connection_admin

Subscription required: This feature requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Ensure that you've installed the required spoke plugin.

Parent Topic:Set up external trigger endpoints

Configure endpoint with Basic authentication support

Configure the endpoint that listens to the webhook from a third-party application.

Before you begin

Role required: flow_designer and connection_admin

Subscription required: Integration Hub Enterprise pack

Ensure that you've installed the required spoke plugin.

Procedure

  1. Under the Endpoints heading, select Configure for the connection to set up an endpoint with basic authentication support.
Image omitted: set-up-endpoint-basic-auth.png
Configure button for basic auth.
  1. To display the Add Role field, select
Image omitted: select-roles-plus-icon.png
Select roles icon..
  1. To select one or more roles, select
Image omitted: select-roles-drop-down.png
Select roles icon. or enter the name of one or more roles.
Image omitted: select-role-basic-auth.png
Enter the roles.

  1. Select Activate.

    The endpoint for the third-party application webhook is generated in the URL field.

Image omitted: basic-auth-endpoint-generated.png
Endpoint is generated.
  1. To copy the endpoint, select the copy endpoint icon (
Image omitted: copy-endpoint-icon.png
Copy endpoint icon.\)
**Tip:** Keep the endpoint at a secure place to use later at the third-party application webhook.

Deactivate endpoint with Basic authentication support

Deactivate the endpoint so that it stops listening to a webhook. However, you can activate it again.

Before you begin

Role required: flow_designer and connection_admin

Subscription required: Integration Hub Enterprise pack

Ensure that you've installed the required spoke plugin.

Procedure

  1. Select Deactivate.

  2. To confirm deactivation, select Deactivate.

  3. To activate again, on the connection record, select Edit.

  4. Select Activate.

Deconfigure endpoint with Basic authentication support

Remove the configuration of the endpoint.

Before you begin

Role required: flow_designer and connection_admin

Subscription required: Integration Hub Enterprise pack

Ensure that you've installed the required spoke plugin.

Procedure

  1. Select Edit.
Image omitted: endpoint-deconfigure-edit-button.png
Edit button.
  1. Remove the roles.
Image omitted: deconfigure-edit-remove-roles.png
Remove roles.

  1. Select Update.

  2. Select Deconfigure.

    The configuration for the endpoint is removed from the connection.