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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

SAP S4 HANA Public Cloud Spoke

The SAP S4 HANA Public Cloud spoke is built by Bristlecone, Inc. Manage primary data, purchase orders, receipts, and suppliers in SAP S4 HANA public cloud instance from your ServiceNow instance.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

SAP S4 HANA Public Cloud spoke v 1.3.0 is the latest version.

Supported versions

This spoke was built for SAP S4 HANA 2023.

Spoke requirements

  • SAP S4 HANA Public Cloud account
  • Configure the value of this system property:

    com.snc.process_flow.reporting.serialized.val_size_limit: This property serializes JSON objects and ensures that the data is in the required format. Specify the number of bytes as per your requirement. For more information, see Workflow Studio system properties.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

  • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
  • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
  • Complex Object (com.glide.cobject)
  • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
  • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)

Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

Spoke actions

The SAP S4HANA Public Cloud spoke provides actions to automate tasks when events occurs in your ServiceNow instance. Available actions include:

CategoryActionDescription
Primary Data ManagementLook up Business Partner Addresses StreamRetrieves business partner address data fields of all the available records in the system.
Look up Business Partners StreamRetrieves business partner's data fields of all the available records in the system.
Look up Base Unit of Measure StreamReads a set of entries from the Unit of Measure text.
Look up Chart of Accounts StreamRetrieves details of the available charts of accounts.
Look up Company Codes StreamRetrieves the details related to Company Codes.
Look up Cost Centers StreamRetrieve details of all cost centers.
Look up GL Accounts in Chart of Accounts StreamRetrieves the details of the available General Ledger \(GL\) accounts for the chart of accounts.
Look up Material Groups StreamRetrieves the materials groups stream synchronously.
Look up Materials StreamRetrieves details of all general data of product master.
Purchase Order ManagementLook up Purchase Orders StreamRetrieves general data of the required product master.
Create Purchase Order and PO LinesCreates a new purchase order with the header and item details passed in the request body.
Receipt ManagementCreate ReceiptCreates a material document by header and item for the specific business process.
Create Service Goods ReceiptCreates a service goods receipt in SAP S4 Hana Cloud.
Look up Receipts StreamRetrieves details related to material documents.
Supplier ManagementCreate SupplierCreates a new supplier with the provided details.
Look up Suppliers StreamRetrieves general data of the supplier master.
Invoice ManagementCreate InvoiceCreates a supplier invoice using the company code, invoice gross amount, and invoicing party.
Look up Invoices StreamReads the supplier invoice data using, for example, the supplier invoice, the fiscal year, the company code, the document currency, the document date, the invoice gross amount, the invoicing party and the posting date.
Shipment ManagementLook up Advance Shipment Notification StreamRetrieves general data of the required advanced shipment notices.
Utility ManagementFetch Token and CookieRetrieves the CSRF (Cross-Site Request Forgery) token and cookie for other spoke actions.Note: This action runs every 6 hours through the Generate Token and Cookie scheduled job and updates the system properties.​
User ManagementLook up Users StreamRetrieves the general data of the users present in the system. The data fetched are user ID, user name, description, email address, and so on.

Spoke scheduled job

The SAP S4HANA Public Cloud spoke provides a scheduled job, Generate Token and Cookie - Cloud Spoke. This scheduled job is run every 26 minutes, which creates a token and cookie.​ The Fetch Token and Cookie spoke action depends on this scheduled job.​

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Setup the SAP S4 HANA Public Cloud spoke.