Setting up the ServiceNow University spoke
Connect ServiceNow University with Coaching with Learning to pull courses from ServiceNow University into your ServiceNow instance.
Before you begin
- Request an Integration Hub subscription.
- Activate the ServiceNow University spoke.
Role required: admin.
Integrate Coaching with Learning with ServiceNow University. For more information, see .
Contact nowlearningapi@servicenow.com to get your spoke credentials.
Note: You must have an ITSM Enterprise license subscription to get your spoke credentials.
For more information on OAuth Credentials, see OAuth 2.0 credentials.
Procedure
Navigate to All > Connections&Credentials > Connections&Credentials Aliases.
Select ServiceNow University.
Select the Create New Connection&Credential related link.
The Create Connection and Credential form appears.
Create the ServiceNow University connection.
- On the form, fill in the fields.
| Field | Description |
|---|---|
| Connection Information | |
| Connection Name | A unique name for the connection; for example, ServiceNow University Connection. |
| Connection URL | The ServiceNow server to retrieve the API information.Default value: https://api.servicenow.com. |
| API Version | Version of the connection URL to connect to the connection server.Default value: v1 |
| Ocp-Apim-Subscription-Key | Encryption key for the ServiceNow University subscription. Contact nowlearningapi@servicenow.com to get your encryption key. |
| OAuth Credential Information | |
| Credential Name | A unique name for the credential; for example, ServiceNow University Credential. |
| Token URL | On your web browser, enter: https://ssosignon.servicenow.com/oauth2/ausxfcnusg830r7kp0x7/v1/tokenThis is the link to the OAuth server token endpoint. |
| Client Id | The Client ID of the application registered in the third-party OAuth server. Contact nowlearningapi@servicenow.com to get your Client ID. |
| Client Secret | The Client Secret of the application registered in the third-party OAuth server. Contact nowlearningapi@servicenow.com to get your client secret. |
| Username | User name to access the credential. Contactnowlearningapi@servicenow.com to get your user name. |
| Password | Password to access the credential. Contact nowlearningapi@servicenow.com to get your password. |
| Scope | Validates the ServiceNow University application programming interface (API) based on the parameters set in the application scope.Default value: openid email offline_access |
2. Select **Create and Get OAuth Token**.
Result
The connection alias you've created appears in the Connection and Credentials related list.
Important:
- You can only have one Connection in the Connections related list. If you are creating another connection, you must make the first one inactive.
- The OAuth token also displays in the ServiceNow University Spoke > Credentials. You can have only one active ServiceNow University credential. If you are creating another credential, you must make the first one inactive.