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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Insight rule form

Use the Insight rule form to create an insight rule from Automation Center.

FieldDescription
NameName of the insight rule.
ActiveOption to verify the usability of the insight rule.On clearing this option, the notifications won’t be generated from this insight rule.
ApplicationField that indicates which applications can use this insight rule.
Severity

Priority of the insight rule:- Urgent - High - Moderate - Low

The default value is set to Moderate.

TypeLevel of insight rule:- Info - Warning - Error
Message

Custom message that describes the insight.For example, Time to Cleanup Automation Tasks. The count is {0}.

To configure the variable, such as {0}, see Write a script for an automation message variable.

Note: To enable localization of this message string, create the sys_ui_message update record. For more information, see Custom translations.

Applies toTable that the insight rule is applied on.For example, Automation Request \[sn\_ac\_automation\_request\].
When

Conditions at which the insights are triggered.Select a table from the Applies to list before modifying this field.

This field appears only when an entry is selected from the Threshold type list.

Select the Set Condition field to add a trigger condition. For example, you might want to generate an insight rule when the state of an automation request isn't published. In that case, select State from the field list, is not from the operator list, and Published from the value list.

You can use or or and next to the condition.

To add more conditions, select New condition set.

Threshold typeType of threshold:- Count - Percentage
Threshold CountNote: This tab appears only when Count is selected from the Threshold type list.
Operator

Qualifier to trigger insights:- is - less than - greater than - less than or is - greater than or is

This field appears only when Count is selected from the Threshold type list.

Value

Value to determine if an insight rule must be triggered based on the qualifier that is selected in the Operator field.For example, an insight rule is triggered if a few automation requests get rejected in a day. To set a condition, select Count in the Threshold type list, greater than in the Operator list, and 10 in the Value list.

This field appears only when Count is selected from the Threshold type list.

Threshold PercentageNote: This tab appears only when Percentage is selected from the Threshold type list.
Percentage ofDenominator value for the resulted rule value.
Operator

Qualifier to trigger insights:- is - less than - greater than - less than or is - greater than or is

This field appears only when Percentage is selected from the Threshold type list.

Value

Value to determine if an insight rule must be triggered based on the qualifier that is selected in the Operator field.For example, an insight rule is triggered if a few automation requests get rejected in a day. To set a condition, select Percentage in the Threshold type list, greater than in the Operator list, and 10% in the Value list.

This field appears only when Percentage is selected from the Threshold type list.

Parent Topic:Automation Center reference