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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Industrial Connected Workforce Mobile Experience

The Industrial Connected Workforce Mobile Experience enables shop floor operators to execute tasks, request standards, and access knowledge within their organization through mobile devices.

Industrial Connected Workforce Mobile Experience overview

The Industrial Connected Workforce Mobile Experience helps operators manage work directly from their mobile devices. It brings together tasks, standards, and knowledge in one place, making it easier to keep production running smoothly and respond quickly to issues.

The Industrial Connected Workforce Mobile Experience enables operators to:

  • Create and complete guided tasks, deviations, and actions
  • Access and link knowledge articles
  • Use AI search to find standards, tasks, and articles
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Create industrial guided tasks
Create an Industrial Guided Task with the Industrial Connected Workforce Mobile Experience- Request standards to create guided tasks - Standardize operations and support safe, reliable production
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Create actions
Create an action in the Industrial Connected Workforce Mobile application- Automate steps of an industrial process - Create temporary, short-term specific tasks, such as inspection
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Report deviations
Create a deviation in the Industrial Connected Workforce Mobile application- Report non-conformance - Set category, impact, urgency, or attach media
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Find helpful information
Standards hub in the Industrial Connected Workforce Mobile ExperienceSearch through knowledge base articles for assistance

Industrial Connected Workforce Mobile Experience benefits

BenefitFeatureUsers
- Create actions, deviations, and breakdowns - View tasks assigned to you - View area tasks - View recently updated articles - Select or change the functional location via the pin icon \(
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Pin icon.\)
Home pageOperators
- Search for published standards and create tasks to execute them - Search for published knowledge articles - Rate, leave comments, and browse through related knowledge articles \(articles of the same category\)Standards hubOperators

Task list that provides a clear overview of pending tasks with a clear labeling according to their priority and status

  • My Tasks

Shows active tasks assigned to or created by the user that:

  • Have a due date that falls within their current shift
  • Have no due date
  • Are no more than seven days overdue
  • Area Tasks

Shows active tasks in the user's functional location that:

  • Have a due date that falls within the current shift
  • Have no due date
  • Are no more than seven days overdue
  • Upcoming

Shows active tasks in the user's functional location that are due within the upcoming next seven days, including today. Tasks in this list are sorted by the due date.

  • Done

Shows inactive tasks in the user's functional location that were deactivated within the last seven days. Tasks in this list are sorted by the closed field.

To filter the task list, select the filter icon (

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Filter icon). You can filter by task type or by specific attributes within a selected task type.</p>

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Tasks shown on the ICW Mobile Experience under My Tasks and Area Tasks on the Home page</p>

Within an individual task record, excluding guided tasks, the Related tab contains two tabs:

  • The Related tab displays all follow-up tasks that originate from the current task. You can complete the current task without completing its related tasks. From this tab, you can create a deviation, create a follow-up action, or start a root cause analysis.
  • The Tasks tab displays all child tasks created from the current task. All child tasks must be completed before you can complete the parent task. From this tab, you can create an action (another child task).
TasksOperators

Empower operators with Industrial Connected Workforce Mobile Experience

The Industrial Connected Workforce Mobile Experience gives operators a single place to manage work, report issues, and access knowledge. It supports quick decisions, accurate task execution, and better communication on the shop floor. The app includes offline access, QR and bar code scanner integration in guided task execution, AI-driven search, and standards integration. These features help keep operations moving without interruptions.

Parent Topic:Industrial Connected Workforce Mobile Experience