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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Escalate a deviation to a breakdown

Escalate a deviation to a breakdown to perform deeper analysis, uncover root causes, and help prevent similar issues in future processes.

Before you begin

Role required: sn_icw.deviation_user or sn_icw.deviation_expert

Procedure

  1. Navigate to the Tasks tab.

  2. Select the deviation task that you want to escalate to a breakdown.

  3. Select the three-dot menu in the top corner and select Escalate to breakdown.

  4. Confirm your choice by selecting Escalate to breakdown.

Result

The record is reclassified to a breakdown and can be fixed, canceled or you can decide to initiate a breakdown analysis.

Parent Topic:Using the Industrial Connected Workforce Mobile Experience