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Set up the Industrial Connected Workforce Mobile Agent › Configure › Industrial Connected Workforce Mobile Experience › Industrial Connected Workforce
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Now Mobile Agent application

Configure the Now Mobile Agent application and customize it for Industrial Connected Workforce (ICW) users.

Before you begin

Role required: sn_icw.application_admin

Procedure

  1. Navigate to All > System Applications > Studio.

  2. In the Select Application screen, select ICW Mobile.

  3. Customize the application to display the desired widgets and fields on the mobile application instance.

  4. Configure the Now Mobile Agent application.

OptionLink
Connect to ICW dataConnect to your Industrial Connected Workforce data
Customize UI actionsCustomizing UI actions for the Now Mobile Agent application
Configure UI actionsConfigure UI actions in the Now Mobile Agent application
Configure push notifications for task assignmentsConfiguring push notifications for task assignment
Configure scheduled offline cachingNote: In offline mode, reference fields are limited to a maximum of 1,000 records. If the referenced dataset exceeds this limit, only the first 1,000 records are available, which may impact data completeness and look-up functionality. For more details, see Reference field attributes for input form screens in offline mode.Configure scheduled offline caching
Configure the recently closed work order tasks listConfigure the recently closed work order tasks list
Configure special handling notesConfigure special handling notes for the Now Mobile Agent application
Enable chatEnable chat in the Now Mobile Agent application
Location trackingLocation tracking for mobile
Enable dark themeEnable dark theme in the Now Mobile Agent application

Parent Topic:Setting up the Industrial Connected Workforce Mobile Agent