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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Priority matrix for deviations

Use the priority matrix to see how priority is calculated based on impact and urgency.

| |Urgency| |Impact|1 -Critical|2 - Important|3 - Routine|4 - Deferred| |---|-------| |------|-----------|-------------|-----------|------------| |1 - Safety|1 - Direct|1 - Direct|2 - This shift|6 - Unplanned| |2 - Quality|1 - Direct|2 - This shift|3 - Today|6 - Unplanned| |3 - Reliability|2 - This shift|3 - Today|4 - Within 7 days|6 - Unplanned| |4 - Operations|2 - This shift|3 - Today|4 - Within 7 days|6 - Unplanned| |5 - Other|2 - This shift|3 - Today|4 - Within 7 days|6 - Unplanned|

Parent Topic:Deviation Management