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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a follow-up action

Create a follow-up action from a task in the Digital Factory Workspace.

Before you begin

You can create a follow-up action from an existing action, deviation, breakdown, or root cause analysis.

Role required: sn_icw.action_user or sn_icw.action_expert

Procedure

  1. Navigate to Lists (
Image omitted: list-view.png
List icon.\) in the Digital Factory Workspace.
  1. Select the task that you want to be the origin of the new action.

  2. Select the three-dot menu at the top corner and select Create follow-up action.

    A new form for the action opens with automatically populated fields for:

    • Short description
    • Description
    • Functional location
    • Origin
    • Opened by
    • Assigned to
    • Impact
    • Urgency
    • Priority
    • Due date
    • On the Action form, fill in or change the values for the fields.

    For a description of the field values, see Action form.

  3. Select Save.

Result

The new action is displayed in the Related list of the origin task. Closing of related tasks isn’t a pre-requisite for closing of the origin task.

Parent Topic:Action Management