Scan Engine Executive dashboard
The Executive dashboard includes trend charts and the following overview modules.
| Information module | Description |
|---|---|
| Outstanding technical debt | - The total time required to resolve existing technical debt on your platform, based on the effort of a single developer. It does not include time for testing, validation, or other stages of the software development life-cycle \(SDLC\). - The graph line shows the trend of technical debt over a certain time period. - The time period shown depends on available data, with a maximum of 90 days of information displayed. |
| Technical debt prevented | - Reflects the amount of technical debt prevented from entering the instance because of the Scan Engine’s real-time prevention. - The graph line shows the trend of technical debt prevented over the past month. |
| Health score | The health score represents the percentage of definition occurrences used across the platform that did not return any findings. It is calculated as: `1 - (F / D) * 100` Where F is the number of findings, and D is the number of definition occurrences. "Definition occurrences" refers to the total number of times a definition has been executed by the Scan Engine to generate findings. |
| Health score thresholds | - 90-100% = Excellent - 80-89% = Good - 70-79% = Fair - Below 70% = At risk |
| Findings resolved by proposed fix | The number of findings resolved using the proposed fix feature. Note: This feature is only available to ServiceNow customers who have purchased the Impact Total package or the Platform Health add-on. |
| Findings by categories | - The estimated amount of development cost required to resolve all findings within each category. - The value shown in the center is the combined total finding of cost, time, or count for all categories |
| Active definitions | The definitions used to determine violations with the Scan Engine. |
| Findings resolved by AI | The number of findings resolved using the Code Fix AI Agent feature.Note: This feature is only available to ProPlus customers. |
Executive dashboard trend charts
The Executive dashboard includes the following trend charts.
| Chart | Description |
|---|---|
| Outstanding technical debt | - The amount of development time required to resolve all findings. - You can customize the time period using the date selector. |
| Health score | The percentage of scanned definitions that returned zero findings. This is calculated as:`1 - (F / D) * 100` Where F is the number of findings, and D is the number of definition occurrences. |
| Outstanding findings | The trend of all findings found during the scheduled instance scan. |
| Total impact to instance | - The total impact to instances, derived from the sum of the scheduled scan findings over the selected time period. - Represents the impact of your findings to your instance when a finding is not resolved. - You can customize the time period using the date selector. |
| Real-time preventions | - The sum of real-time preventions over the selected time period. - A real-time prevention is when the Scan Engine prevents a finding from being saved. - You can customize the time period using the date selector. |
| Total resolved findings |
Note: The Scan Engine property Track resolved findings must be active to populate this chart. See Configure Scan Engine properties. |
| Instance comparison | A side-by-side comparison of the technical debt for all instances in the My SN Instances table. Technical debt is broken down by category to quickly view differences between environments. |
Executive dashboard data sources
The following tables show the data source for each overview and trend chart in the Executive dashboard.
Note: All components require either the impact.admin or impact.executive role to use.
| Component | Data Source |
|---|---|
| Outstanding technical debt | sn_se_summary_scan_detail |
| Technical debt prevented | sn_se_onsubmit_prevention |
| Health score | sn_se_scan_result |
| Findings resolved by proposed fix | sn_se_resolved_finding_history |
| Findings by categories | sn_se_summary_scan_detail |
| Active definitions | sn_se_definition |
| Codefix AI agent | sn_impact_code_remediation_suggestion_item |
| Outstanding findings | sn_se_summary_scan_detail |
| Definition occurrences | sn_se_scan_result |
| Outstanding technical debt | sn_se_summary_scan_detail |
| Health score | sn_se_scan_result |
| Outstanding findings | sn_se_scan_result |
| Total impact to instance | sn_se_scan_result |
| Real time preventions | sn_se_onsubmit_prevention |
| Total resolved findings | sn_se_scan_result |
| Instance comparison | sn_se_my_sn_instances |
Note: sn_se_scan_result and sn_se_summary_scan_detail are populated from the latest full scan or delta scan, the values are updated after the scan is completed.