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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

HealthScan definitions updates: August 2024 release

Some HealthScan definitions are deprecated or updated between releases.

Deprecated definitions

The following definitions have been deprecated for the August release.

Important: This list doesn't contain the definitions for the Security category.

NumberShort descriptionCategoryReason for deprecation
HSD0002058Articles that should have been made inactive are still accessible in the KBManageabilityReplaced by HSD0002056 and HSD0002465
HSD0002403Add a finding for Skipped Items during last upgrade UpgradeabilityDuplicate HealthScan definition
HSD0018256Find credentials with few or no affinitiesPerformanceReplaced by HSD0002198 

Updated definitions

The following definitions have been updated for the August release to improve performance, reduce false positives, and meet the latest coding practices. Some of these definitions will have a positive or negative impact on your customer instance scores.

Important: This list doesn't contain the definitions for the Security category.

NumberShort descriptionCategoryIncluded in Health Assessment scans Update description
HSD0001060Use UI Policies Instead of Client ScriptsManageabilityXImproved performance
HSD0001278Before Business Rules should not update\(\) or insert\(\) records on other tablesPerformanceXImproved performance
HSD0001338Business Rules should not be defined on the Global table \(Global Business Rule\)PerformanceXAdded check to ignore out-of-the-box records
HSD0001372Too many fields on a formUser ExperienceX- Findings will now be reported for all forms and their form views. - Enhanced to not report form views that have 30 or more fields out-of-the-box. If fields are added on the form views and their count exceeds the threshold of 30, then a finding will be reported. 
HSD0001378Reports not run for 3 monthsManageabilityXDefinition updated to provide Findings
HSD0001387Max page list size options should not be 100 or higherPerformanceXBest Practice check introduced
HSD0001391Number of users with the admin roleManageabilityXImproved performance
HSD0001398Script Includes with duplicate namesManageabilityXImproved performance
HSD0001518Check for manual indicators with no scores enteredManageabilityXImproved performance
HSD0001554JDBC Data Sources should have the "Use last run datetime" option checkedPerformanceXAltered script to look at import histories and focus only where a threshold number of records are 'ignored' and the DS lacks this setting
HSD0001556For domain separated instances, admins should be at the top level domain instead of GlobalManageabilityX- Altered script to  anonymize sys\_user findings - Added statistic in all cases
HSD0001560Use 'track by' in ngRepeat loopsPerformanceImproved performance
HSD0001600Transform Script that run onBefore should not update\(\) or insert\(\) records on another tableManageabilityX- Definition updated to remove OOTB transform scripts from the findings - Recommendations for the HealthScan definition updated with a more detailed solution approach
HSD0001602Number maintenance fields uniqueManageabilityXExclude findings where the dynamic default value is used
HSD0001632Long running \(slow\) scriptsPerformanceXImproved performance
HSD0001926Specify group typesManageabilityXResolved potential false positives
HSD0002151Use AngularJS services rather than window objects.PerformanceXImproved performance
HSD0002198Find credentials with few or no affinitiesPerformanceX- Retired duplicate  HSD0018256 - Improved the recommendation - Provided documentation link
HSD0002258Minimize cancelled discoveriesManageabilityXImproved performance
HSD0002370Setup SLAs for Case ManagementManageability- Changed short description - Document URL change
HSD0002415Width of the Special Handling Notes pop-up window in pixels cannot be less than 300 pixels.User ExperienceChanged recommendation
HSD0002464Inactive Knowledge AuthorUser ExperienceXActive published knowledge articles are now searched for inactive users
HSD0002473Targeted Communications- Recipient List needs to be RefreshedUser ExperienceRemoved logic to check that recipient lists assigned to an active publication has been updated or refreshed
HSD0002513Service Catalog- Maximum order quantity should not exceed 10User ExperienceXImproved performance
HSD0002782HR PDF Template with Published DocumentManageabilityXImproved performance
HSD0002791Number, Opened, and Opened by should be populated by default scriptsManageabilityX- Included logic to check if the dynamic filter option is customized - Updated the findings to return only the specific record - Updated recommendation on the detailed action to be taken
HSD0002827All events should have a descriptionManageabilityImplemented a simple check for pie.isBaseline\(\)
HSD0002834The number of rules associated with an order guide should be kept to a minimumPerformanceX- Updated recommendation verbiage - Added statistic counter
HSD0004580Knowledge Management Advanced plugin should be active.User Experience Improved performance
HSD0004581Checklist should be configured with each & every Knowledge Base.User ExperienceImproved performance
HSD0004602Adoption of ATF Quick Start Test 'Communities'Upgradeability- Corrected the finding link - Added active check is required in second glide to sys\_atf\_test table
HSD0004604Adoption of ATF Quick Start Test 'Customer Service Base Entities'Upgradeability- Corrected the finding link - Added active check is required in second glide to sys\_atf\_test table
HSD0004656Adoption of ATF Quick Start Test 'Customer Service Management for Orders'UpgradeabilityImproved performance
HSD0004657Adoption of ATF Quick Start Test 'Customer Service Request Integration'UpgradeabilityImproved performance
HSD0004658Adoption of ATF Quickstart Test 'CSM Extension for Proxy Contacts'UpgradeabilityImproved performance
HSD0004659Adoption of ATF Quickstart Test 'Major Issue Management'UpgradeabilityImproved performance
HSD0004660Adoption of ATF Quickstart Test 'Skill Rule'UpgradeabilityImproved performance
HSD0004973Check if system property- consumer\_max\_comments\_per\_case\_daily has been modified for consumer Cases attachment limitManageability- Improved performance - Corrected typo in  short description, description, and recommendation
HSD0006970Percent of Active Hardware and VM Instance CIs processed via IREManageability Improved performance
HSD0010608Percent of Active HW CIs without Asset linkageManageabilityImproved performance
HSD0012874Install Base Items with Business ServicesManageabilityImproved performance
HSD0012929Install Base Items with Application ServicesManageabilityImproved performance
HSD0001015Reports should typically not be made publicManageability  X- Enhancement in the query to validate if the system property glide.report.published\_reports.enabled is accounted for before reporting a finding - Baseline findings were removed

Parent Topic:HealthScan definitions