Impact Value Management Data Collection Content Pack for ITSM

Install and configure the Data Collection Content Pack for ITSM.

Perform the steps in the following order:

1. Install the Data Collection Pack for ITSM
2. Configure Data Collection for ITSM
3. Activate Data Collection for ITSM
4. Review ITSM artifacts

You can also modify the configuration at any point, and maintain customizations when you are ready to upgrade. For more information, see Modifying the Data Collection configuration and Upgrading the Data Collection Content Pack.

• Install the Data Collection Pack for ITSM
  To enable the Data Collection Pack, you must activate Data Collection jobs.
• Configure Data Collection for ITSM
  Configure Data Collection for ITSM.
• Activate Data Collection for ITSM
  Activate the Data Collection Pack for ITSM after you enable and configure it.
• Review ITSM artifacts
  The Data Collection app contains a pre-build data metric structure for the ServiceNow Performance/Platform Analytics application.

Parent Topic:Enable data collection for Value Management