Jumpstart Your Integration Hub
This Accelerator provides a demonstration of the possibilities and capabilities of Integration Hub, a part of Workflow Data Fabric.
Accelerator Overview
Jumpstart Your Integration Hub provides Impact customers with an overview and applied demonstration of Integration Hub, external triggers, and spokes. It helps customers understand the value of building integrations using Integration Hub as part of the Workflow Data Fabric, while also providing key resources and leading practices to support successful implementation.
Package Availability
Note: This Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages.
What You Get
- Session Preparation
- Provision of a temporary instance (if applicable)
- Activation and configuration of related plug-ins
- Configuration of an Integration
Customer Coaching Session #1 (up to 1.5 hours)
Includes the following:
- Overview of Integration Hub
- End-user demonstration
- Technical demonstration of the configuration and setup process
- Leading practices and supporting resources
- Temporary instance provided with 30 days access
- Customer Coaching Session #2 (Optional upon Customer request-up to 1 hour)
Opportunity for Q&A related to Integration Hub
Requested Customer Resources
| Customer Resource | Responsibilities | Required | Recommended |
|---|---|---|---|
| Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provide leadership and oversight to the System Administrators, ensure team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. | ✓ | |
| System Administrator(s) | Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Subject Matter Expert(s) | Subject Matter Experts responsible for integration. | ✓ | |
| Platform Architect | Provide a holistic view of the ServiceNow platform, processes, and other systems, including any necessary policy or organizational requirements. | ✓ | |
| Trusted Service Partners | Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customers going forward. | ✓ |
Requested Information/Access
Note: Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the Impact Accelerator Terms Matrix.