Jumpstart Your Now Assist Skill Kit
This Accelerator provides a demonstration of the possibilities and capabilities of Now Assist Skill Kit.
Accelerator overview
Jumpstart Your Now Assist Skill Kit provides Impact customers with an overview of the capabilities and features of Now Assist Skill Kit. Through an applied demonstration, we highlight the creation of a simple, custom use case, such as Sentiment Analysis, illustrating how Skill Kit enables customers to harness the full potential of Now LLM and the platform combined for their unique needs. Additionally, this Accelerator provides customers with key resources and leading practices guides for getting started.
Package Availability
Note: This Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages.
What you get
- Session preparation
- Provision a temporary instance
- Activate Now Assist Skill Kit
Customer coaching session #1 (up to 90 minutes)
Includes the following:
- Overview of Now Assist Skill Kit and Data Kit capabilities and features
- Applied demonstration of Now Assist Skill Kit:
- Configuration of Sentiment Analysis Skill
- Prompt assistance
- Skill configuration
- Deployment
- Key resources and guides on leading practices
- 30 days of access to the temporary instance is provided
- Customer coaching session #2 (optional on customer request, up to 60 minutes)
Opportunity for Q&A related to Now Assist Skill Kit
Requested customer resources
One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.
| Customer resource | Responsibilities | Required | Optional |
|---|---|---|---|
| Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. | ✓ | |
| System Administrators | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Trusted Service Partners | Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. | ✓ |
Requested information / access
Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html
Exclusions
This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.
Exclusions
ServiceNow is not responsible for implementing recommendations on Customer’s non-production or production instances.