Jumpstart Your Database Management
The Jumpstart Your Database Management Accelerator provides a demonstration of the possibilities and capabilities of Database Management.
Accelerator overview
Jumpstart Your Database Management provides Impact customers with a comprehensive overview and practical demonstration of effective database management. It focuses on how to properly purge and archive data, initiating discussions on customer database management enablement. This Accelerator demonstrates the possibilities and capabilities of database management and provides key resources and leading practices to help efficiently manage your database footprint and alleviate performance issues.
Package Availability
Note: This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages.
Offered pursuant to the applicable Impact Accelerator Description available at https://www.servicenow.com/legal/servicenow-impact.html
What you get
- Session preparation
- Provision a temporary instance
- Activate related plugins
- Review customer database growth report using Instance Observer
Customer coaching session #1 (up to 90 minutes)
Includes the following:
- Overview of database management tools and leading practices:
- Applied demonstration of:
- Data archiving
- Table Cleaner
- Table rotation
- Cloning
- Background scripts
- Key resources and guides on leading practices
- 30 days access to the temporary instance is provided
- Customer coaching session #2 (optional upon customer request, up to 60 minutes)
Opportunity for Q&A related to database management
Requested customer resources
One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.
| Customer resource | Responsibilities | Required | Optional |
|---|---|---|---|
| Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. | ✓ | |
| System Administrators | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks R and features. | ✓ | |
| Trusted Service Partners | Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. | ✓ |
Requested information / access
Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html
Exclusions
This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.
ServiceNow resources are not responsible for implementing recommendations on customer’s sub-production or production instances.