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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Open requests widget

The Open requests widget displays a list of open requests including healthcare-related cases created for the patient.

Image omitted: hcls-widget-open-requests.png
Screenshot displaying the Open requests widget. For the text description, refer to the Key features section.

Key features

  • Displayed only for a logged-in user with the personal information completed.
  • By default, shows maximum of two records from the application case table that extends the Healthcare case [sn_hcls_case] table in ascending order by the date created. Examples for the application case table include the Procedure request [sn_previsit_procedure_request] table available with the Pre-Visit Management application and the Enrollment case [sn_patientservice_enroll_case] table available with the Patient Support Services application.
  • Shows all the pending and closed requests in the respective sections when a user clicks View all on the widget.

The Open requests widget does not include instance options.

Parent Topic:Patient Portal widget library